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Refund Policy

Last updated 1 November 2026 (draft for legal review) · [[to confirm: legal entity — FUTURIA-AI LTD (16789224) or a new UK company, plan A1a]]

Failed jobs

Credits for failed or blocked jobs are refunded automatically and in full.

Subscriptions

UK/EU consumers: pro-rata refund within 14 days, unless you asked us to start immediately and have used credits. Packs are non-refundable once used.